Shipping and return policy

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Shipping and return policy 2020-05-30T08:36:50+00:00

GENERAL CONTRACTING CONDITIONS

The following is the contractual document that will govern the contracting of products and services through the website http://www.leckers.netowned by DANER, S.L. PRODUCTS AND PAINTS The acceptance of this document implies that the user:

  1. You have read, understand and comprehend what is stated here.

b.It is a person with sufficient capacity to hire.

c.Assumes all obligations hereunder.

These Conditions are valid for an indefinite period and apply to all purchases made through the provider's website.

The provider reserves the right to unilaterally modify these Conditions, without affecting the goods or promotions that were acquired prior to the modification.

IDENTITY OF THE PARTIES

On the one hand, the supplier of the goods or services contracted by the user is DANER, S.L. PRODUCTS AND PAINTS (hereinafter referred to as THE PROVIDER), with address for notification purposes at Fuenlabrada C/ Bronze, nº 14, P.I. Les Guixeres, 08915, Badalona (Barcelona) and with customer service telephone number (+34) 932 78 07 45.

On the other hand, the user, registered in the website by means of a user name and password, over which he has full responsibility for the use and custody, being responsible for the veracity of the personal data provided to the provider.

CONTRACT'S OBJECT

The purpose of this contract is to regulate the contractual relationship between the provider and the user at the moment that the latter accepts the corresponding box during the online contracting process.

The contractual relationship of purchase and sale entails the delivery, in exchange for a determined price and publicly displayed through the website, of a specific product or service.

RECRUITMENT PROCEDURE

You will be able to place your order:

* On the Internet on our website www.leckers.net  (24h/day, 365 days a year).

* By telephone on (+34) 932 78 07 45 (Monday to Thursday, 8:00 to 17:30, Friday 8:00 to 14:00).

* By e-mail pedidos@leckers.netThe price of the item and the method of payment chosen (24 hours a day, 365 days a year).

In order to access the services offered by the provider, the user must register through the website by creating a user account. To do this, the user must freely and voluntarily provide the personal data that will be required.

The user will select a user name and a password, committing himself to make a diligent use of them and not to make them available to third parties, as well as to communicate to the provider the loss or theft of them or the possible access by an unauthorized third party, in such a way that the provider will proceed to the immediate blocking.

Once the user account has been created, we inform you that in accordance with the requirements of Article 27 of Law 34/2002, on Information Society Services and Electronic Commerce, the contracting procedure will follow the following steps:

  1. In order to be able to carry out the purchase process, the customer must register on the website to be able to use all the functions of the same.
  1. When registering first, the user is given several fields to fill in:
  • Name
  • Address
  • Phone
  • Email
  1. Finally, the user will receive a confirmation e-mail with the data concerning his account (username and password).
  1. The user will individually select the products he wants to be entered into the basket.
  1. Once the products have been selected, a window opens with the shopping cart informing you that the selected product has been added to the cart, allowing you to "Finalize the purchase" to make the payment or continue with the purchase.
  2. You will then be taken to a page where a summary of the purchase is made, indicating a picture of the product, the name, the price and the units purchased.

On the same page doing scroll you will find the shipping address and below the different types of delivery that the web makes allowing you to leave some kind of additional comment.

There is also a check to confirm that you have read the terms of use and general terms of business.

The following are the payment methods, which are not unlocked until the user has made click in the conditions of use and general conditions of contract.

In any case, the provider's contracting platform will inform the user, once the contracting procedure has been completed, by e-mail, of all the characteristics, price, forms of transport, contracting date and estimated delivery of the product or service contracted.

PAYMENT METHOD

The provider offers different means of payment.

 

The buyer can choose between the following methods of payment for his order:

-Paypal.

-Credit card, through the REDSYS gateway.

ORDER DELIVERY

The lender sends its products through ENVIALIA, when the shipment is made we will send you by email the number of dispatch so you can track it through the ENVIALIA website or contact them directly to arrange delivery.

 

Under no circumstances may the purchaser hold the provider liable for any delays in delivery by the transport company. In any case, the lender will put all its efforts to the rapid solution of each incident that may arise.

Orders will be delivered to the address freely designated by the user. The provider does not assume any responsibility when the delivery of the product or service does not take place because the data provided by the user is false, inaccurate or incomplete.

Delivery Time & Shipping

The delivery time for orders will be 24-48 hours and will be you will find specified in each order, not being in any case more than 10 days, depending on availability in the warehouse.

The periods indicated in the description of each product are indicative and do not include holidays.

If the amount is more than 100 Euros excluding VAT, we pay the shipping costs. If the amount is less than that, 8 Euros are added to the price of the product as transport costs.

Balearic Islands if the amount is more than 100 Euros excluding VAT, we pay the shipping costs, if the amount is less than that amount is added to the price of the product 13 euros for transport costs.

PRICE AND TERM OF VALIDITY OF THE OFFER

The prices indicated for each product include Value Added Tax (VAT) or other taxes that may be applicable and, in any case, shall be expressed in the Euro currency. Such expenses, unless expressly stated otherwise, do not include the costs of shipping, handling, packaging, shipping insurance or any other additional services and attachments to the product or service purchased.

 The prices applicable to each product will be those published on the website. The customer assumes that the economic valuation of some of the products may vary in real time. In any case, this fact will always be previously communicated to the users.

Any payment made to the provider will result in an invoice being issued in the name of the registered user. This invoice will be automatically sent to the e-mail address provided by the user, as well as sent with the purchased product.

For any information about the order, the user will have the customer service phone of the provider (+34) 932 78 07 45 or via email to pedidos@leckers.net.    

RIGHT OF WITHDRAWAL AND RETURN

The user will have a period of fourteen calendar days from the date of receipt of the product to exercise your right of withdrawal, (here withdrawal form) with the parties having to be returned the benefits of each other in accordance with the provisions of the articles 1.303 and 1,308 of the Civil Code. 

The user must return the product within 14 calendar days of the date on which the withdrawal was communicated. In any case, unless the return is made due to defects in the product, the costs related to the return shipment will be assumed by the user. This return will be sent to the address that we will provide in each case.

The article must be in perfect condition and in its original packaging. Items that have been sent incomplete will not be accepted.  Under no circumstances will the Provider be responsible for any damage or loss that may occur in the course of a return by the customer. 

The Provider undertakes, by exercising the right of withdrawal by the user within the legally prescribed period and once the product is returned, to refund the amount paid in the following ways:


-Credit or debit card payments will be refunded in the same way as the original payment.

We also note that our products are explained on the website, with the properties described in detail. 

Notwithstanding the above, the right of withdrawal and/or resolution is excluded in those cases where, due to the nature of the goods being acquired, it is impossible to carry it out, without prejudice to the corresponding claim for damages.

APPLICABLE LAW AND JURISDICTION

These conditions shall be governed by or construed in accordance with Spanish law insofar as it is not expressly established. The provider and the user agree to submit any dispute that may arise from the provision of the products or services subject to these Conditions to the Courts and Tribunals of the user's domicile.

In the event that the user is domiciled outside Spain, the provider and the user expressly renounce any other forum, submitting themselves to the Courts and Tribunals of the city of Barcelona.

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